Trust & safety
Safety isn't bolted on after the fact — it's built into how every Cafe Dating site works, from sign-up to your first message. Here's the detail behind that.
Identity & verification
Confirm who's real, without exposing personal documents.
Optional government ID verification with a visible badge — confirms users are genuine and reduces the risk of catfishing.
A live video check with a moderator confirms identity without ever sharing documents.
AI age estimation with additional checks where required, to help prevent underage access.
Privacy & control
You decide what's shared, with whom, and when.
Your real name and email are never shown publicly — protects you from stalking, unwanted contact, and being traced on social media.
We show only your nearest town or city, never your exact address or live location.
Block any user immediately so they can no longer contact or see you — you're fully in control.
Report users or content quickly from within the platform, for rapid action against abuse or inappropriate behaviour.
Community trust
How the community keeps itself accountable.
Every user has a reputation score based on behaviour and feedback, so you can judge who's trustworthy before engaging.
Instantly upvote or downvote interactions — this encourages respectful behaviour and flags bad experiences early.
We detect attempts to move conversations to external apps like WhatsApp, and warn you about the common scam tactics that follow.
Active protection
AI and human moderators working before harm reaches you.
Automatically detects unusual or suspicious activity patterns, helping identify scammers, bots or harmful users early.
All images, videos and text are screened on upload using AI and human review, stopping harmful content before it reaches you.
A rapid response to requests to remove unauthorised or harmful content, minimising exposure and protecting your privacy.
Potentially sensitive images are blurred with a warning before viewing, so you're never caught off guard.
Support & standards
We're here when you need us — and accountable to industry best practice.
A real support team is available via chat, phone and messaging, for fast help when you need it most.
Helpful tips and reminders are built into the platform, to support safer decisions online and when meeting in person.
Hosted on PCI-compliant cloud infrastructure with full SSL encryption, keeping your data, messages and payments safe.
We're aligned with best practice through our involvement with the Online Dating & Discovery Association.